0800 MERINO

Delivery Fees & Times

*************************************UPDATE 26 March********************************************************
Covid 19 is an evolving situation and we regret that we will be CLOSED until further notice due to the requirements for couriers for only take bookings for essential business. Our website is open for browsing, if you decide to order or save a shopping cart I am happy to hold until we get through this. We've got this NZ - Please stay in your bubble. xxx

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We will process orders within 1 business day following payment of cleared funds.

New Zealand orders

Free delivery on all orders over $150.00.  A Courier and packaging charge of $8.00 will be added to all other orders within New Zealand and will be sent to you via Courier Post. This is an overnight service to most areas. Please allow an extra day or two for rural delivery (no extra charges for rural delivery customers) and YES we do deliver to PO Box addresses.

We will notify you via email to confirm payment has been received and your order has been dispatched. We will also provide you with a tracking number for your order. Courier Posts Trackpak system allows real-time tracking of your parcel. This means you can check the www.courierpost.co.nz website (or by phoning 0800 268 7437 ) at any time to get an update on where in transit your parcel is. Please contact us if you have any concerns regarding delivery of your order.

Australian Orders

A postage and packaging charge of $15.00 will be added to your order. Orders are delivered to you by New Zealand Post using International Airmail and should be with you within 3 - 12 working days.

Any additional taxes or duties that are incurred within the recipients country are the responsibility of the buyer/recipient.

New Zealand Goods and Services Tax (GST) of 15%  will be automatically deducted when you select you shipping destination.

Rest of World

A postage and packaging charge of $20.00 will be added to your order. Orders are delivered to you by New Zealand Post using International Airmail and should be with you within 3 - 12 working days.

Any additional taxes or duties that are incurred within the recipients country are the responsibility of the buyer/recipient.

New Zealand Goods and Services Tax (GST) of 15%  will be automatically deducted when you select you shipping destination.